The father was agitated. His son, a student athlete at Xavier University, was due to graduate in three short weeks, or was he? Ben, (not his real name), had just told his Dad that he was having some “issues” in a 2nd year finance class, a course he would need to pass in order to graduate on time. “I’m calling Angela. She knows our son better than we do,” the exasperated father barked to his wife after hanging up with his son.
That afternoon, Angela soothed the overreacting father and assured him that his son had it under control and would be fine in his finance class, she thought.