Americans’ fury at Ticketmaster spread to Capitol Hill on Tuesday but don’t expect the lawmakers’ outrage to cause ticket prices to drop or quell anger from Taylor Swift’s fans over the bungled sales for her new tour.
Long wait times, high prices and disgruntled artists have swirled around Ticketmaster and the live events industry in the aftermath of COVID-19 pandemic restrictions that prevented people from going to sports games and concerts.
Ms. Swift’s fans and other frustrated event-goers got an apology from the ticket distributor’s parent company when Live Nation President Joe Berchtold said he was sorry in testimony Tuesday to the Senate Judiciary Committee.