A technology company that handles ticketing for many of the biggest college football programs encountered a problem Saturday that left fans across the country unable to download digital tickets onto their smartphones for several hours.
The outage also led StubHub, one of the biggest secondary ticket marketplaces, to suspend sales until the issue was resolved.
Paciolan is the largest primary ticketing company in college athletics, with 125 clients, including 75% of the Power Five, according to the Irvine, California-based company’s website.
The nature of the problem wasn’t clear. Phone and email messages seeking comment were not immediately returned.