A Florida company has announced that Vivint Inc. will pay $10 million to settle a lawsuit that accused the Provo-based home security company of using deceptive sales practices to poach customers.
ADT, a competitor that also sells residential alarm systems door-to-door, announced the settlement Thursday.
The Boca Raton-based business filed suit last April in U.S. District Court in Palm Beach, Fla., accusing Vivint sales agents of misleading customers into believing they were affiliated with ADT. The lawsuit alleged the agents would gain access to homes and install new Vivint equipment in the guise of an upgrade, then sign ADT’s customers to new contracts with Vivint.