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The Washington Chick-fil-A customer was enraged, shouting at other customers, striding behind the counter, yelling at employees and responding to a manager’s demand to leave by throwing a punch.
The violence that followed has become the subject of a video that has raced around the Internet, a viral fight with enduring consequences for the employee and customer who became combatants.
The video shows the 27-year-old manager of the Chick-fil-A in the Washington neighborhood or Tenleytown straddling the 55-year-old customer in the booth and delivering punches to the older man's face.
Then the fight spilled onto the floor, where the pummeling continued before another man pulled the manager away.