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2019 marked Amazon’s arrival in Utah. Here’s what it promised and what it’s delivered.

It has been eight months since Amazon opened its 855,000-square-foot customer fulfillment center east of the Salt Lake City International Airport, the first of its kind in Utah.

Upon its debut, Amazon and Salt Lake City officials alike boasted about the economic boost that was predicted to accompany the mega-retailer’s arrival in Utah’s capital.

However, while 2019 was a big year for expanding operations to Utah, and what the company claims was another record-breaking holiday season for sales, it was a tough year for Amazon in other ways. The company has faced a growing backlash, including worldwide Prime Day and Black Friday protests, over the way workers are treated at fulfillment centers, with concerns of low wages and hazardous working conditions.