DirecTV addressed the latest wave of customer concerns Monday after their popular “NFL Sunday Ticket” package crashed for a second week in a row.
Football fans hoping to watch the early slate of Week 2 NFL action dealt with another wave of unexpected interruptions after the streaming service malfunctioned as games were set to begin at 1 p.m. ET. The technical issues caused many fans looking to tune in through the “Sunday Ticket” app or online to miss all seven games; those watching via the standard satellite service, however, were not impacted by the outage.
In the aftermath of Sunday’s issues, a DirecTV spokesman told Andrew Marchand of the New York Post the company plans to reimburse “Sunday Ticket” subscribers who had trouble streaming the games.