The Netherlands Gambling Authority (Ksa) has fined Optdeck Service Limited, the firm behind Unibet, €4m (~£3.51m) due to lapses in player protection duties from July-2022 until July-2024.
During that period, the Dutch gambling operator was required to implement protections for players to avoid excessive gambling and possible addiction. Ksa found failures in the operator’s monitoring system that allowed players to bet significant amounts without adequate interventions.
It was during the investigation that Ksa took a look at player files, which showed breaches of duty-of-care standards that had been put in place.