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UPS delays mount as online shopping hobbles courier’s network

Related Topics: Courier

"People are buying more than even the carriers expected," said Satish Jindel, president of ShipMatrix, which tracks the performance of parcel couriers. The company's survey tracks millions of packages, he said.

UPS's performance threatens to weigh heavily on the company's results. End-of-year revenue is generally about 15 percent higher than in other quarters, while daily volume nearly doubles. The stock's direction typically is tied to how well packages are delivered from November to January. UPS got a black eye in 2013, when a rush of last-minute holiday packages overwhelmed operations.

FedEx completed 97.