Five months after Dominion Energy Utah stopped a “misleading” marketing campaign — including mailing out offers for insurance from a third-party company beneath the gas company’s letterhead — the state has ordered the company to stop collecting fees for the insurance in their bills and is looking into creating new rules to address the issue.
Given the order, customers who have authorized the HomeServe insurance fees on the gas bill can either continue making payments as normal or cancel the service. Those who never opted in do not need to act, according to a news release from the Utah Department of Commerce.