Report finds problems with student loan servicing, oversight

(Lynne Sladky | AP file photo) In this Oct. 23, 2018, file photo, students walk on the campus of Miami Dade College, in Miami. The nine companies and organizations tasked with servicing the accounts of the nation’s 30 million student loan borrowers repeatedly failed to do their jobs properly over a period of years and their regulator neglected to hold them responsible, a new report finds. The report released Thursday, Feb. 14, 2019, by the Department of Education’s independent Inspector General’s office shows some borrowers weren’t getting the guidance and protection they needed as they sought the best plan for paying off their student loans. New York • The nine companies and organizations tasked with servicing the accounts of the nation’s 30 million student loan borrowers repeatedly failed to do their jobs properly over a period of years and their regulator neglected to hold them responsible, a new report finds.

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