Most fans want nothing to do with the business side of football. They just want to show up at the stadium or turn the television on and watch a bunch of people play a game. There is absolutely nothing wrong with that. And I would say that that is what the NFL itself wants, but the reality is that this has become a 24/7 industry that operates all the way around the calendar in a self-reflective news cycle, so they want people to be engaged in the business as well.
They just don’t want people to complain about it.