Beginning in May, when it became apparent the coronavirus pandemic would linger beyond the spring and summer, athletics departments in the Bowl Subdivision began reaching out to season-ticket holders to provide three options in the face of escalating uncertainty.
The first was to convert payments made for 2020 season tickets into a tax-deductible gift. The second was to apply that payment toward season tickets for the 2021 season. Under the third option, ticket holders could simply request a refund.
There has always been a fourth choice: to retain those tickets for the 2020 season and attend games under a baseline of new policies, including limitations on bags, mandates on wearing masks and bans on leaving and reentering the stadium.