Artificial Intelligence (AI) has been making significant strides in recent years, and its applications have been seen in various industries. One of the areas where AI has been particularly useful is in the development of chatbots. Chatbots are computer programs designed to simulate conversation with human users. They have become increasingly popular in recent years, with businesses using them to provide customer support, answer queries, and even make sales. However, as chatbots become more sophisticated, there is a growing need for Explainable AI.
Explainable AI refers to the ability of an AI system to explain its decision-making process in a way that humans can understand.