ASAPP is a company that is revolutionizing customer support with the use of artificial intelligence (AI). Their goal is to increase the productivity of customer support agents and improve the overall customer experience. The company has developed a platform that uses AI to automate repetitive tasks and provide agents with real-time insights and recommendations.
One of the key features of ASAPP’s platform is its ability to analyze customer interactions and provide agents with personalized recommendations. The platform uses natural language processing (NLP) to understand the context of customer inquiries and provide agents with relevant information and responses.