The integration of Artificial Intelligence (AI) in e-governance has revolutionized the way public services are delivered. With the help of AI, governments can now streamline their services, reduce costs, and improve efficiency. AI has the potential to transform the way governments operate, making them more responsive, transparent, and accountable.
One of the most significant benefits of AI in e-governance is the ability to automate routine tasks. This includes tasks such as data entry, document processing, and customer service. By automating these tasks, governments can free up resources and focus on more critical issues. For example, AI-powered chatbots can handle routine queries from citizens, freeing up human agents to handle more complex issues.