WALT ANDERSON BEGINS his Mondays like many in corporate America: pondering what surprises might await in his company inbox.
Anderson has learned to expect a series of mini-crises, with each sender believing their respective issue warrants an immediate and satisfactory reply.
Anderson and his staff will do their best to comply because their company is the NFL, and those incoming messages are not from middle management, but from NFL coaches and team executives in search of answers to pressing questions.
For Anderson, the NFL's rules analyst and club communications liaison, his job is critical even if seemingly impossible: bringing clarity to how and why game officials make decisions that can heavily influence the outcome of games.