After Josh McDaniels declined to stay with the Colts, it threw the franchise into a temporary state of disarray. They had no coach and no direction. They entered a crossroads as a franchise and needed to make a decision on how to move the franchise forward.
The same can be said for the 2020 offseason but in a different sort of way. The Colts enter another crossroads, but this one has to deal with personnel decisions. Chris Ballard has to decide on the state of the quarterback position, as well as several positions on defense.
That quarterback decision will define his legacy as GM.