You see him standing on the sideline during games, arms folded across the chest, his face a blank slate.
Then you hear him postgame, win or lose, talking calmly about what just transpired, rarely revealing emotion beyond tempered disappointment or pleasure.
Dig beneath the superficial, however, talk with the players he coaches and the people who watch him up close and you get a vastly different impression. The Pacers didn't wildly exceed expectations and win 48 games during the regular season by fate, circumstance and magic wand. They were a coached team, one that played together, played with energy and lived without drama.