Jack Easterby has been a target for criticism from Texans fans almost ever since he arrived in Houston in 2019. The franchise is intentionally vague about the role Easterby plays within the organization except that he was hired as the team’s executive vice president of team development, which included duties some refer to as a "character coach", then nine months later was promoted to executive vice president of football operations. He also briefly assumed the role of general manager when the Texans fired Bill O’Brien four games into the 2020 season.
When Nick Caserio, who is close friends with Easterby from their time together with the Patriots, was hired as general manager last January, Easterby slid back into his role in football operations.