Bulldawg Illustrated · Oct 19, 2023
Loran Smith: Catching Up With Arnold Harrison
Loran SmithAt a prosperous automobile dealership, everyone is in motion. Nothing is idling except for a smooth-running engine which has just been finely tuned to make a satisfied customer more satisfied.
The service department is like a doctor’s office—a hi-tech environment with a machine to effect rehab for every ailment or need. In the body shop there is bumping and grinding as every wrinkle or dent is eliminated, making a fender look like it did when it was in mint condition when it left the factory for dealership delivery.
The scene reminds you of a beehive where everybody has a role to play in the success of the operation. No one is relaxing except for the customers in the waiting room.