The Chicago Fire have been revealed as having the top overall fan experience among all sports teams in the Chicago market according to a survey conducted by J.D. Power.
On Tuesday morning, J.D. Power announced the findings of a 2016 study conducted in the country's four largest markets - New York, Los Angeles, Houston, and Chicago - with the goal of quantitatively measuring fan experience among each market's sports teams. Among all other Chicago sports teams, the Chicago Fire ranked highest in overall fan experience according to their included elements.
"The Fan Experience Study measures customer satisfaction of major pro sports teams in New York, Los Angeles, Chicago and Houston across seven factors" the study reads.