Any Carolina Hurricanes fans who arrived through PNC Arena's south entrances on Sunday would immediately have noticed something different: The Eye, the team store, appeared to have metastasized into the ticketing lobby. Where there was once shiny terrazzo, there were suddenly racks of team gear and employees roaming with tablets ready for quick sales.
So for anyone wondering how specifically things were going to change for fans under new ownership, here was the first clue. Thomas Dundon, in his months of quiet exploration into the franchise, thought The Eye was too small, too hard to get in and out of and took too long to check fans out at the register.