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Utah officials say they’ll fix the Amber Alert process after sending a second confusing notice

A vague Amber Alert issued Wednesday evening frustrated some Utahns who wanted to know more information about a missing child — but were instead met with a busy signal.

Late Wednesday evening, Utahns received an emergency notification to their cellphones telling them of the alert. It only read “Dial 511 for more information.”

The alert didn’t say who was missing — in this case, a 3-week-old baby believed to have been abducted by her non-custodial mother in Clinton. But when people called 511 for more information, many couldn’t connect.

“It just got overloaded,” said Utah Department of Public Safety spokeswoman Marissa Cote.