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Southwest says she was forced off a plane over dog allergies. The woman has a very different account.

Related Topics: type I hypersensitivity

A viral video that ricocheted worldwide last month may not be what it seemed, according to the woman shown being dragged off a Southwest Airlines flight in Baltimore.

The airline says that the woman had complained about two dogs aboard the Los Angeles-bound aircraft last Tuesday, stating that she had a life-threatening pet allergy. But the woman could not provide a medical certificate, without which the airline can deny a passenger boarding, Southwest said.

The passenger refused requests for her to deplane, and law enforcement was called in to remove her from the flight.

This is where the video starts.