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Letter: Even if Utah car dealership commercials promise ‘principles and values,’ check the fine print

Related Topics: Car dealership

For the past year or so, the matriarch of a prominent Utah family has been featured in a TV ad. She speaks of their ability to provide jobs, and the principles and values that guide them in business. I cringe every time I see it. I sincerely question if this lovely woman (and I am not being sarcastic here) ever wonders how they became so wealthy selling cars.

I bought my current vehicle from them. When it was time to sit down with the finance officer, he shoved the usual documents toward me. I asked him to itemize the closing costs.