The Ravens have always had great fan interaction, and this is just the status quo for them.
When Redditor user 'JanuaryJoe5' (real name Nick) emailed the Baltimore Ravens with an unusual request, he wasn't expecting much of a reply back. However, the response Nick received back from the team blew his expectations out of the water.
I have a story. On November 1, 1998, I was born. The doctor who delivered me was at the Ravens game that day. Coincidentaly, the Ravens faced the Jaguars that day and lost. Miserably. That's not so much the ironic part as is the fact that I now live in Jacksonville.